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News

Out of Office June 12th - 28th

We'll be out of the office June 12 - 28th. Orders with engraving or certain accessories (e.g. Laminating Kits and RFID Shields) will not be shipping during this period. We will resume shipping on June 29th. We will not be able to ship to some destinations outside the US during this period. If your order is impacted by our office closure, we will notify you via email within 1 business day of placing your order. Any delayed orders will receive free shipping (we'll refund any shipping fees). Thank you for your understanding! 

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Welcome to Washington State!

We've moved our office! We're now located near Seattle WA and we will be preparing to manufacture most of our products in-house. More news soon!

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Holiday Shipping Deadlines

Merry Christmas and Happy New Year!   PLEASE NOTE: Orders for in-stock items are currently shipping within 1-2 days.  ALL Custom engraved items ordered Dec 8-17 will ship on Monday, Dec 19 due to equipment maintenance. We will not be shipping engraved orders between Dec 25 - Dec 31. Non-engraved items will continue to ship normally.   US / Canada Holiday Shipping Deadlines - arrive by Friday, Dec 23:  Standard Shipping: Please place your order before Noon (Pacific) on Dec 20 Overnight Shipping: Please place your order before Noon (Pacific) on Dec 22   International Holiday Shipping Deadlines - arrive by Friday, Dec 23: ...

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Shipping Speed for your DM1 Wallet order

We get a lot of questions asking how long it will take for orders to ship. Generally, for in-stock items, we are shipping within 1 business day - in the case that an order comes in late (after our shipment deadline), 2 business days at most. If your order includes an engraved item, it could add between 1-3 business days depending on how many items we have in our engraving queue. By default, shipping to US destinations is via USPS Priority Mail. They quote delivery to all US destinations in 2-3 business days. We also offer USPS Express mail - with quoted...

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FedEx shipping options and Canada shipping

We've added FedEx shipping options to most destinations now. In fact, there are a few countries where we've found that USPS shipping is simply too unreliable, so we're only allowing FedEx to those destinations. If you only see FedEx shipping options to your address, this is probably why... Looks like the Canada Post strike has been averted, at least for another year or two. So Canada shipments are now available with either USPS International or FedEx options. Both are very reliable to Canada, but FedEx is usually a lot faster (and more expensive). Thanks!

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